Your Questions, Answered

  • No — we are appointment-only.

    We operate out of the Des Plaines area near O’Hare Airport and schedule private pickup appointments. This keeps our process organized and allows us to keep prices lower than traditional retail stores.

  • We are located in Des Plaines, IL, near O’Hare Airport.

    Exact pickup details are provided after an appointment is scheduled.

  • At this time, we are pickup only.

    All items must be picked up at the scheduled appointment time in Des Plaines.

  • Most of our inventory consists of customer returns or overstock from major retailers.

    Items may have been previously opened but are:

    • Inspected
    • Assembled when needed
    • Cleaned
    • Honestly described

    If there are any cosmetic imperfections, they are disclosed upfront.

  • Most items are open-box customer returns in excellent condition.

    They are not used in homes long-term, but packaging may have been opened or replaced.

    For convenience, many items are placed back into their original box for easier and safer transport.

    1. Message us to confirm availability.

    2. Schedule a pickup appointment.

    3. We provide pickup details.

    4. Inspect your item at pickup.

    Most items are boxed and ready to load into your vehicle, making transport simple.

  • Yes — message us to confirm availability.

    We operate on a first-come, first-served basis, but we can coordinate short holds when pickup is scheduled.

  • Items can be held for a short agreed-upon period once pickup is confirmed.

    Items without a confirmed pickup time remain available to other buyers.

  • We are cash only at this time. Payment is due at pickup.

  • Because inventory consists of open-box and limited-quantity items, all sales are final.

    We encourage customers to ask questions and review photos before scheduling pickup.